- Last updated
- October 20, 2026
The following notice sets out how personal information is handled on bizwavely.com under the Personal Information Protection and Electronic Documents Act (PIPEDA). It names the responsible company, the data we receive when you use the site or write to us, the purposes of the processing and the rights you can exercise.
Accountability for personal information
Thompson Valley Digital Learning, established at 412 Victoria Street, Kamloops, BC V2C 2A7, Canada, is responsible for the processing of personal data on bizwavely.com. For questions about data protection, write to [email protected] or call (250) 261-8333. The notice covers this website as a whole, including the messages that reach us through it.
Which data we process
Visiting the website creates server log entries: IP address, time of access, requested file, transferred data volume, browser and operating system. We use these entries only to operate the site safely, to keep it available and to investigate technical errors.
Writing to us by email or through the form means that your contact details and the content of your message reach us. We use them to understand your request and to answer it, and we ask only for what a reply requires.
Why we process data
We use data to keep this website online and safe, to reply to the messages we receive, to prepare and carry out agreements with clients and to keep the records our business requires.
We identify why we need personal information before or when we collect it, and we use it for that purpose with your consent, which is implied when you contact us to receive a reply. Where the law allows or requires us to act without consent, for example to meet a legal obligation, we do only what it permits. If you leave out the contact details we ask for, we may not be able to reply.
Cookies and browser storage
This website keeps stored entries to a minimum. It does not use advertising cookies, it does not follow visitors across other sites, and an answer you give to a cookie notice stays in your own browser.
You can see which entries this website has stored, delete them and refuse new ones at any time in the settings of your browser. Blocking storage that the pages need may mean that parts of the site no longer work.
Sharing of data
We do not trade in personal data. It reaches only the companies that keep this site online and handle our email on our behalf, bound by contract to our instructions, and the authorities that are entitled to request it.
Data may be handled by a provider whose servers or support staff are located abroad. We choose providers who commit to protecting it at the level the applicable rules demand for transfers of this kind.
Retention
We keep personal data only as long as it is needed for the purpose it was collected for, or as long as statutory retention periods require. After that it is deleted or the reference to a person is removed.
Server logs are removed by our hosting provider after a short period. Messages stay with us while the matter is open and for some time afterwards, in case you return to the same question.
How we protect data
Technical and practical safeguards protect the data we hold against loss, alteration and access by people who are not entitled to it. Where your browser supports it, the connection to this website is encrypted.
No transfer of data over the internet can be made entirely safe, so a residual risk remains. Inside Thompson Valley Digital Learning, messages are read only by the people who deal with them.
Your privacy rights
You can ask us at any time which personal information we hold about you, how it is used and to whom it has been disclosed, and ask for it to be corrected or deleted where we no longer need it. Consent that you have given may be withdrawn at any time; the withdrawal applies from then on.
To exercise any of these rights, a message to [email protected] is enough. To be sure that we are dealing with the right person, we may ask you to confirm your identity; our answer follows within the statutory period and is free of charge.
If you believe that we handle your data unlawfully, you may complain to the Office of the Privacy Commissioner of Canada, or to the privacy commissioner of your province where provincial law applies, in addition to any other remedy.
Updates
We revise this notice whenever the way we handle data changes. The current wording is always published here, and the date at the top tells you when it was last updated.
Each new version replaces the previous one without a separate notice. Where a change concerns processing that depends on your consent, we obtain fresh consent before it applies.